Job Summary

The Insurance Data Processor is responsible for entering detailed and complex insurance information accurately into automated processing application(s).

Duties and Responsibilities

• Enter information into the appropriate workflow application utilizing data from insurance documents to track/search the application for a matching record and enter updates based on business processing rules.
• Classify documents and accurately enter pertinent data from insurance documents into specific fields of the appropriate application.
• Maintain 98% accuracy of overall volume each month
• Identify and escalate issues as needed to team leads and/or supervisor by reserving document for supervisor with questions, releasing document if another employee has ownership, sending document back to document prep for correction, or reassigning document to another group as outlined in processing procedures.
• Process information in the IT system and make necessary corrections or updates as defined in the business processing rules, escalating issues to team leads and/or supervisors as needed.
• Manage information for assigned accounts and maintain a working knowledge of processing specifics for those accounts.
• Review data entry instructions and business rules on a regular basis and adhere to procedures and procedure changes which may be communicated via e-mail, Word documents, PowerPoint presentations and other methods. Processing rules are established for: documents deemed incomplete, blank or of poor quality; insurance products that are not tracked; documents containing loan numbers, etc.
• Consistently meet or exceed production and quality requirements
• Review completed work for errors or duplicate information before submitting the final product to the processing application.
• Maintain appropriate, professional working relationships with clients and other associates.
• Other related projects as assigned.

Qualifications

High school diploma or GED is required along with one year of experience in a banking or insurance environment, or equivalent combination of education and experience; this position may require considerable training to become proficient.

If you are a self-motivated, results-oriented administrative professional who thrives in a fast-paced environment, please send your cover letter and resume to our Human Resources department.

Why choose us?

• Competitive Base Salary
• 17 PTO days each year and 9 company holidays plus 2 floating holidays
• Casual Dress Code
• Development Opportunities
• Tuition Assistance
• Company 401(k) match

EOE – qualified veterans and minorities are encouraged to apply